Terms of use

About these terms

These terms apply to the Roam app, the Roam venue portal and this website (together, “Roam”), provided by Jarred Rowell of Sydney, NSW, Australia (“we”, “us”). By using Roam you agree to these terms and to our privacy policy.

Using Roam safely

Quests are suggestions, not instructions. You decide whether a quest is safe and suitable for you. Check conditions, follow local laws, signage and venue rules, only swim where it’s safe, and look after yourself and others. Never use Roam while driving.

Your account and content

• You must be 16 or older to use Roam. Keep your sign-in secure and give accurate information, including your age.
• Only upload photos you have the right to share. Don’t upload anything unlawful, harmful, sexual or that shows people without their consent.
• Don’t cheat scores, fake proof, harass other users, or misuse codes, invites or offers.
• You keep ownership of your photos. You give us permission to store and display them inside Roam as needed to run the features you use.

We may remove content or suspend accounts that break these terms. You can report a user or content by emailing support@roam-mobile.app, and you can delete your account at any time in the app.

Rewards

XP, keys, crates and in-app rewards are free, have no cash value, can’t be bought, sold or transferred, and may change to keep things fair. Party-quest stakes are agreed between friends; Roam only keeps track of them.

Places and venues

Place details, opening hours and travel times come from third parties and may sometimes be wrong. Venues set their own offers and perks and are responsible for honouring them. Promoted quests are always labelled.

Terms for venues

• You must be authorised to act for the venue and give accurate details about it and its offers.
• Offers must be real, lawful and honoured as described, including any perk for Roam users. Alcohol offers must comply with responsible service of alcohol laws and are only shown to users who are 18 or over.
• We may review, edit for clarity, pause or remove offers and venue accounts that are misleading, unsafe or poorly rated.
• Any fees for promoted quests will be agreed with you in writing before they apply.

App Store terms

If you downloaded Roam from Apple’s App Store, these terms apply together with Apple’s Licensed Application End User License Agreement, and:

• These terms are between you and us, not Apple. We, not Apple, are responsible for Roam and its content.
• Apple has no obligation to provide maintenance or support for Roam. Contact us for support.
• To the extent any warranty applies and Roam fails to meet it, you may notify Apple and Apple will refund any purchase price (Roam is free); Apple has no other warranty obligation.
• We, not Apple, are responsible for any claims relating to Roam, including product liability, legal or regulatory compliance, consumer protection and intellectual property claims.
• You confirm you’re not in a country subject to a U.S. Government embargo and are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

Liability

Nothing in these terms excludes your rights under the Australian Consumer Law. To the extent the law allows, Roam is provided “as is”, and we are not liable for injury, loss or costs arising from doing a quest, attending a venue or relying on third-party information, or for indirect or consequential loss.

Changes, law and contact

We may update Roam and these terms. If a change is significant we’ll tell you in the app. These terms are governed by the laws of New South Wales, Australia.

Jarred Rowell · Sydney, NSW, Australia · support@roam-mobile.app